34% of business failure is due to no market need.
Over a third of new businesses fail because they are not building to solve a customer problem and consequently, there is no market need.
Business builders are not spending enough talking to customers about what they want and need. You don’t want to be one of these businesses. Over the last 18 years, we have built a tried and tested method for Customer Discovery that you can adopt to kickstart your business success.
Click the button below to complete our 2 min quiz to assess how close your business is to your customer.
Take your brand further
Customer-centric organisations outperform their peers by an astounding 85% in sales growth.
About Brandhook
Let’s Meet
At BrandHook, we have always been passionate about helping business builders grow by putting their customers at the heart of their brand. For 18 years, we have been at the coalface, working closely with businesses to understand and enhance their customer experience.
Since starting and closing Hearsay, our SaaS customer conversations platform, our focus is now on helping you, the business builder, bring your customers voice into your business.
Through our online courses, our AI-based tools and an advisory practice we can now help more entrepreneurs and business leaders build and run successful businesses.
BrandHook Advisory helps business builders master their customer discovery practice so you can grow and take your brands further.
What we offer?
Our Products
Explore our comprehensive offerings designed to help you master customer intimacy. From self-paced courses and AI tools to expert advisory services, we provide everything you need to place your customers at the core of your business.
Customer Discovery Course
We provide you with a practical, easy to understand way to build your own customer intimacy practice through our self-paced online courses. We equip business builders like you, with the tools and knowledge needed to place your customers at the heart of your brand experience, driving growth and success.
Customer Discovery
Our AI tools will not only support your customer discovery journey but they are linked to over 30 years of customer practice IP. They are free with our online courses or you can buy them off the shelf.
Advisory
As well as our courses and tools our team also advise startups. Pip Stocks sits on Advisory Boards, Corporate Boards and presents to Exec teams about the importance of keeping your customer front and centre for business growth.
Click to download your FREE startup guide.
The biggest fails to look out for when building your business.
Discover the biggest mistakes to avoid when building your business. Learn from common pitfalls and set your path to success.
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Our Philosophy
Importance of Customer Intimacy
Big data, online feedback and financial dashboards are often used to drive customer knowledge in business, particularly when you are just starting.
The result of only using these numbers is that you get a very a rational view of the customer. This means decision making is practical and lacks the care and empathy you gain from real life conversations with the people you want to buy your brands.
It’s the deeper, more intimate and meaningful relationships you have with your customers that allows you to build a customer experience that droves successful brand value.
Contact us
Have questions or need assistance? Our team is here to help and will get back to you promptly. We're committed to providing the support you need.
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Copyright© 2024 Brandhook | all rights reserved.
Copyright© 2024 Brandhook | all rights reserved.